Delete your Flowtab account

How to delete your Flowtab account and the data synced to it, in the app or without it. Flowtab is developed by Hideki Kotsubo, Vancouver, Canada.

Never signed in?

Then there is no account to delete. Without an account, Flowtab never sends your data to us: it lives only on your device. Uninstall the app, or open Settings, tap the card at the top and choose Reset local data, and it is gone.

Option 1: in the app

This is the fastest way. The account is deleted straight away.

Open Flowtab on your phone, or at app.myflowtab.com, and sign in with your account's email if you are signed out.
Open Settings.
Tap your email address at the top.
Tap Delete account.
Type DELETE to confirm.

Deleting the account deletes the data for everyone in your household, so only the person who created the account can do it. If you joined someone else's household, ask them, or email us as in option 2.

Option 2: by email, without the app

If you no longer have the app, or can't sign in, email us from the address you sign in to Flowtab with:

To: [email protected]
Subject: Delete my Flowtab account
From: The email address of your Flowtab account

If you write from another address, we will ask you to confirm from the account's address first, so nobody can delete your account but you. We delete the account within 30 days, usually much sooner, and email you when it is done.

What is deleted, and what is kept

Data	What happens
Your account: email address, sign-in and session records, devices	Deleted
Synced budget data: accounts, categories, transactions, budgets, scheduled payments, household profiles and PINs	Deleted, for everyone in the household
A note that the account was deleted: a random account ID and the date, with no email or budget data	Kept, so your other devices know to sign out
Backups	Overwritten within 30 days
Server logs (IP address and request details)	Kept up to 90 days, then deleted
Emails you sent us	Kept as long as needed to handle your request, up to 2 years
Data on your own devices	Stays until you erase it in Settings (Reset local data) or uninstall the app

We may keep information longer only where the law requires it.

Deleting some data, not the account

You don't have to delete the account to remove data. Delete any transaction, scheduled payment, account or category in the app, and the deletion syncs to our servers and your other devices. To stop syncing a device, sign out of it in Settings. For anything else, email [email protected].

More detail in our Privacy Policy.